Customer Care

Shipping

How we plan to get Chase & Milo orders to you. These details are a starting point — update them to match your carrier and rates.

Dispatch

Orders are packed and dispatched on working days. Add your own cut-off time and handling window here once your fulfilment is confirmed.

Standard and tracked options will be offered at checkout, with the cost shown before you pay. Enter your final rates and delivery estimates here.

International shipping will be added as the brand grows. Any duties or import charges are set by the destination country.

We keep packaging simple and recyclable wherever possible — no oversized boxes, no unnecessary plastic.

This shipping content is editable placeholder copy for shipping — replace it with your final policy before trading.